At Pampered Pet Resorts, we take pride in offering our guests and their humans an experience like no other in the greater Naples area. Maybe you’re looking at our boarding options. Perhaps you’re interested in bringing your puppy in for daycare and to learn how to play nice with others. Either way, you want to trust that your best friend will be safe, comfortable, and well cared for.

That’s why we’ve created the videos you find here. They’re meant to answer any questions you may have while also guiding you through our facility and our approach to tending to our guests.

Ask The Expert

These short videos with Joyce Aliaga, co-owner of Pampered Pet Resorts, answer questions we’re commonly asked. Subjects range from our pack members’ training and continuing education requirements to detailed explanations of how our approach benefits both you and your pup.

We also have a video explaining why our entire team is trained in FEMA’s Animals in Disasters: Awareness and Preparedness course, and what that means when mother nature is threatening Southwest Florida.

The Pampered Experience

Take virtual tours of our facility through these videos. We'll take you through our boarding and daycare options. We also explain our state-of-the-art cleaning system and detail how we cycle fresh air through our entire facility every 20 minutes. You'll also learn why we have a natural gas generator on-site and take a quick romp through our splash pad as you learn about our core values of love, care, and fun.

What Does it Mean That Your Pack is Pet CPR Certified?

Our entire pack is pet-CPR and first aid certified. We all go through training courses to make sure that we’re all prepared in the event of injuries or emergencies.

Please Tell me About the FEMA Animals in Disasters: Awareness and Preparedness Course?

Each pack member completes this course. In it, we’re taught how to manage many animals in the event of a disaster. In Florida, we must be concerned about hurricanes. While our building is rated to withstand a Cat 5 hurricane, other things need to be considered in the event of a natural disaster in the area.

What Does “Managers Have Extensive Industry Experience” Mean?

The managers at Pampered Pet Resorts have a diverse background in animal care, ranging from fostering to grooming to the boarding industry. This breadth of experience allows us to offer you and your pup a complete range of industry knowledge and skills.

Can You Detail the One-Month Training Course?

Before a new Pack member is even allowed to enter a kennel, they must first complete all of the safety and training courses online. Once that’s accomplished, they shadow a senior staff member for training in how to lead a dog properly, run them to and from group play, walk individual dogs, and manage feeding and delivery of medications on time properly.

What Are the Essential Characteristics of a Pampered Pet Resorts Pack Member?

When we’re hiring new pack members, we look for high-energy, fun-loving individuals who – most of all – have a deep, abiding love for all animals.

How do Pampered Pet Resorts Pack Members Differ From Other Facilities’ Employees?

Our pack members are different in that they’re all hand-picked. Each of them loves animals, views this as a long-term career, and goes above and beyond every day when it comes to caring for your pup.

What are Your Continuing Education Requirements, and are They More Rigorous Than Those of Other Local Facilities?

Our training is significantly more rigorous than others due to our high standards. As our industry continues to evolve, we ensure that our pack members have every resource available to grow, learn, and better themselves when it comes to caring for your dog.

What Does That Mean For Me as a Dog Owner?

You can count on us being here 24/7 to take care of your dog, keep them safe, and make sure that they’re having fun. Once your dog enters our doors, we think of them as our dog too. In short, there’s nothing we won’t do for them.

Now that you’ve learned how dedicated we are to providing your pupper with a safe, loving, fun environment, we invite you to stop by for a visit and check out our state-of-the-art facility. We look forward to seeing you soon!

Sit and Stay a While

Enjoy watching our videos and learning more about all that we have to offer. We look forward to being your pup's new favorite place to stay! Feel free to contact us to take an in-person tour of our climate-controlled facility. We look forward to seeing you soon!

More Questions? We have answers!